American Airlines slowly improves customer service

For much of 2008, travelers flying American Airlines have grappled with some of the poorest service in the airline industry.
The Fort Worth-based carrier has been at or near the bottom of a variety of quality rankings, including on-time performance, cancellations, lost luggage and overall customer service. More... Discount Cigarettes & Tobacco - Flight Tracker: Track Any flight - Priority Bags: No More Lost Luggage