Travel industry gets flexible to calm clients' money fears

Mary and Mike Nadeau of Howell, Mich., considered canceling their October trip to Myrtle Beach, S.C., because of the meltdown on Wall Street. But the couple, 64 and 65, respectively, decided to go anyway: They'd already spent $500 on non-refundable airline tickets.
So Mary Nadeau put on her negotiating hat.
First, she succeeded in reducing the contract to three nights from seven at the Island Vista, a new high-end, oceanfront condo. Then, she says, the property granted them a 24% rate cut "not because I complained, but because I asked." Ultimately, they paid $475 for the three nights.
"They were more than willing to say 'OK, no problem,' " she says. More... Discount Magazine Subscriptions - Discount Cigarettes & Tobacco - Nutty News